3. EQUIPMENT RENTAL / RENTAL HOUSE POLICY
3.1 Rental House Terms
Equipment rentals listed on Krewlink are subject to the terms and conditions established by the respective Rental House or equipment provider.
Clients are responsible for reviewing and accepting the applicable Rental House terms before confirming a rental.
These terms may include provisions relating to:
· Rental duration.
· Collection and return.
· Equipment condition.
· Deposits.
· Cancellation.
· Damage.
· Loss or theft.
· Late returns.
· Improper use.
· Additional charges.
3.2 Equipment Condition
Rental Houses are responsible for accurately representing the equipment listed on Krewlink, including its condition, specifications, availability, and relevant limitations.
Clients are responsible for using rented equipment appropriately and in accordance with the Rental House's applicable terms.
3.3 Damage or Loss
Responsibility for damage, loss, theft, or misuse of rented equipment will generally be determined according to the applicable Rental House's rental terms and conditions.
Krewlink may facilitate communication and dispute resolution between the Client and Rental House but does not automatically assume responsibility for damage to or loss of rented equipment.
3.4 Cancellations
Cancellation and refund terms for equipment rentals are governed primarily by the applicable Rental House's published or agreed rental terms.
Where Krewlink payment protection applies, Krewlink may hold or process funds in accordance with the applicable booking and dispute procedures.
3.5 Disputes
If a dispute arises between a Client and Rental House, Krewlink may act as an independent platform and aggregator to facilitate the dispute-resolution process.
Relevant funds may remain on hold while the dispute is reviewed.
Both parties may be required to provide evidence supporting their position.