4. STUDIO POLICY
4.1 Studio Bookings
Studios listed on Krewlink are responsible for maintaining accurate information regarding:
· Studio availability.
· Location.
· Facilities.
· Equipment included.
· Capacity.
· Booking conditions.
· Pricing.
· Applicable restrictions.
Clients are responsible for reviewing the Studio's listing and applicable booking conditions before confirming a booking.
4.2 Escrow-Protected Payments
Payments made through Krewlink are protected through Krewlink's escrow payment system.
Funds are held by Krewlink and released according to the applicable booking and payment conditions.
If an active dispute exists, funds may remain on hold until the dispute has been reviewed and resolved.
4.3 Client No-Show
If a Client fails to attend a confirmed Studio booking without providing prior notice, a 10% compensation fee will be deducted from the total booking amount and paid to the Studio as compensation.
The remaining 90% of the booking amount will be refunded to the Client, subject to the applicable booking conditions and verification of the no-show.
4.4 Studio No-Show or Unavailability
If a Studio is unavailable for a confirmed booking due to circumstances attributable to the Studio, the Studio may be responsible for providing an appropriate remedy.
Depending on the circumstances, Krewlink may:
· Attempt to arrange an alternative Studio, subject to availability.
· Issue an applicable refund.
· Hold payment pending resolution.
· Restrict or suspend the Studio's account in cases of serious or repeated violations.
4.5 Studio Cancellations
Studios are expected to provide reasonable advance notice if they need to cancel a confirmed booking.
Repeated or last-minute cancellations may result in account restrictions or suspension.
Krewlink may consider the circumstances of the cancellation when determining the appropriate resolution.